About Me

Currently, I serve as the head of Multimedia Design at Fifth Third Bank, and am responsible for overseeing the creation of multimedia content and storytelling designed to inform and excite customers, prospects, employees, executive leadership and board members. My work aims to shape, inspire, evolve and protect how Fifth Third comes to life through design; ignite new thinking; and drive emotional connections with our customers, our employees and the communities we serve.

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My career has spanned multiple industries, including entertainment, edtech, insurtech, legal tech, fintech and traditional banking. I started out as a songwriter and self-taught designer and have worked to become a thought leader in design strategy, innovation, user experience and branding.

 

When I was deciding whether to pursue a master’s degree in business or in a design discipline, I chose business because I wanted my analytical side to be able to better compete with my more natural tendencies toward creativity. This ended up being a great decision, as I’ve found many of the opportunities I’ve enjoyed since then have resulted from my ability to help teams adopt more creative approaches to problem solving and product design.

 

In my 20 years of professional development, the thing that I keep coming back to as the key ingredient for success and happiness in any role is to bring my complete, authentic self into the office every day, and to mentor those who work for me to do the same. We’re all people first, and the places where we work become much more electric and productive when we all feel the freedom to be ourselves.

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